"I would like to share a message to current and prospective TKO resellers. I have known the creator of TKO for some time. I have listened to him get very excited about his product and the outcomes it creates for clients. I thought I understood how to use it and the value that it can offer. To be honest until I started using it for myself I didn’t fully appreciate the significance of what it can do for a business.
I work with clients to get them organised and make sure that they and their businesses are operating as efficiently and effectively as possible. Organised and effective people get to go home on time, leave work at work and have the income and clear headspace to enjoy their time off. I create these results all the time for clients but before TKO the process of documenting it all was a challenge. Everything recorded in multiple word and excel documents using Windows Explorer – not at all efficient.
Now that I have taken the time to fully understand and appreciate what TKO can create for people I am ‘selling’ at least one a month but it doesn’t feel like I am selling. It directly compliments my service so makes perfect sense for people to buy it……..as soon as they understand what it does and what it can do for them they ask ‘How do we order it’.
I secured a $15,000 + project due to the fact I am a TKO reseller. They wanted TKO and were delighted that my services complimented it. It is now acting as a marketing tool to bring me clients and is creating it’s own income stream.
I think the most natural and effective way to communicate the benefits of TKO is to use it in your business so you can fully understand it – the result is that the orders roll in. Show your clients your manual as an example – why expect them to use it if you aren’t – would you buy a suit from tailor with one trouser leg shorter than the other with buttons missing off his jacket?
I think that as a product TKO stands out from others but only if you understand what it can do for people. When you get it, so will your customers.
I’d be happy to answer any questions or share more information – just send me an email."
Clare Fountain
Sorted 4 Business
clare@sorted4business.com.au
www.sorted4business.com.au
The value of TKO Software can be likened to backups of computerised data – you don’t realise how valuable they are until your system crashes and you have to restore from a backup. When a staff member leaves your employ, a lot of valuable information can walk out the door with them – irrecoverable unless you have “backups” in place – TKO Software is an example of such a backup.
Implementing our TKO software by documenting all our policies and procedures has required dedication from us as owners and we also got our staff very involved in the process. It is an ongoing work in progress which must be addressed regularly to be fully effective.
Recently we had the ultimate payback for all this hard work and effort. A staff member resigned….and 2 weeks later a new member commenced employment with us. We had the luxury of printing off the manual for this new staff member. It detailed what we all do at Blue House Computing. It gave her an excellent idea of the overall culture we like to create in our business and it gave her the specific details of her role in the company,how to do things and how often.
The new staff member was impressed!! She liked the fact that she could refer to something when she needed to instead of having to ask us all the time.
And we were impressed too! We liked the fact that since it was the busiest time of our year in our accounting software business, the training time was kept to a minimum We could also relax knowing that as long as the processes we documented were correct, then things will be done in the way that we want them done in order to meet our vision for the future of our company.
We valued this experience a lot and it confirmed our resolve to continually review and add processes to the software so can enjoy this luxury again in the future. And of course we have always viewed it as a fantastic asset to have if we want to sell the business at any time in the future.
Kind Regards
Jill Garrett
Blue House Computing
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