Quality Management has over the last 20 years become an important part of today’s complex and competitive business world. Quality Management is a planned and systematic pattern of all actions necessary to provide adequate confidence that the item or product conforms to established technical requirements and will satisfy customer expectations.
This sample manual's contents are directly mapped to the ISO 9001:2000 QMS standard. Each document is a direct response to the ISO 9001:2000 QMS Standard.
Quality Management has over the last 20 years become an important part of today’s complex and competitive business world. Quality Management is a planned and systematic pattern of all actions necessary to provide adequate confidence that the item or product conforms to established technical requirements and will satisfy customer expectations.
Business today is faced with many risks and quality management is a proven way that management can organize and control the actions of employees, suppliers and contractors. Many organizations have found success in achieving this outcome by implementing their systems using TKO (Turn-Key-Operation) Business Modeller software. This enables the business that is undergoing quality management to create an easily published quality management manual and provide this to auditors and staff in a clear and concise manner.
TKO offers a comprehensive framework in which to build processes that help ensure key business objectives are achieved. The TKO system has been adopted across all industry types, from manufacturing through to professional service organizations. Many of these organisations are starting out on the quality management process and have identified that the TKO system of document control and accountability enables them to deliver on their quality management promises. TKO is a flexible system and offers proven practical value to a variety of businesses throughout Australia and New Zealand.
TKO also has a Quality Management Template available that is mapped to ISO9001 requirements which can have your business well on the way to certification fast. Please visit our templates page to view more details.
Testimonial
After setting the long term goal for my business to achieve ISO 9001 quality accreditation, I searched the internet for solutions to help me achieve this goal. I quickly found that all roads let to Transform Business Systems and their product TKO Business Modeller.
It did not take me long to decide that this product was the solution I was looking for and a good investment to boot.
The product is easy to use and steps you through the process of building a system of policies, procedures, people and roles, KPIs and performance reviews. It has been a great tool for me in the creation of all aspects of my Quality System, from electronically controlled forms, controls, work instructions to information documents. I never thought that building a quality system would be an overnight task but TKO has helped me with each step along the way. I also purchased the 'Q-Template' which has really helped with the framework of my Quality System.
The support from Transform Business Systems has been fantastic. I have been dealing with Sam Tebbutt and his dedication and commitment to helping me achieve my desired outcomes is commendable. I feel at all times that Sam and TBS care about my success with the product. I certainly recommend TKO from TBS to anyone serious about building a Quality System for their business.
Phil Barnett
Document Management Solutions
The problem of quality management is not what people don’t know about it. The Problem is what they think they do know. . . . In this regard, quality has much in common with sex. Everyone is for it (under certain conditions of course). Everyone feels they understand it (Even though they wouldn’t want to explain it). Everyone thinks execution is only a matter of following natural inclinations. (After all, we do get along somehow). And, of course, most people feel that all problems in these areas are caused by other people (if only they would take the time to do things right).
Crosby, 1979: Quality is Free, McGraw-Hill, New York
